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Jane Bates: Recognition

Shout out about good care, writes Jane Bates.

Shout out about good care, writes Jane Bates

What value would you put on good nursing care? A great deal, according to a friend and her family.

Their relative had been on the receiving end of exemplary treatment – the clinical staff, they said, could not have done more for them, over what became a protracted period of gruelling anxiety and heartbreak. They went the extra mile and the comfort they gave was beyond price.

What could the family do to say thank you? ‘People always give them chocolates, but it seems so inadequate,’ my friend said. The nurses in the room assured her that chocolates are never inadequate, but yes, there is something else you could do.

Write to them, we suggested, and tell them what you have told us and how much their care and support meant to you. Write to their bosses,

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