Cookies

At RCNi, we’re committed to delivering the best possible experience for our members and customers across our websites. We use cookies to help us do this. If you continue to use our website without changing your settings, we'll assume you’re happy to receive all cookies on the RCNi website.

You can find out more information below on what cookies are, how we use them and how you can change your cookie settings.


What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.


Why does your website use cookies?

We use cookies to:

  • Allow our websites to work and help keep them safe and secure e.g. to load images and to allow you to log in securely.
  • Improve the performance of our websites by helping us analyse how they are used and understand which parts work well, and which don't.
  • Improve visitors’ experience on our websites, for example we use cookies to remember the articles you’ve read so that we can make better recommendations for what you might like to read next.
  • Deliver relevant online advertising to visitors on our websites and third-party websites. These cookies are placed by us and selected third-parties and enable advertisements to be presented on our and third-party websites.
  • Understand how effective our online advertising communications are.

What are the different types of cookies used

Depending on who owns the cookie, they are classified as:

First-party cookies: These are created by the website (domain) you are visiting, for example rcni.com

Third-party cookies: These are created by domains other than the one you are visiting. They allow tracking across different websites to help deliver website services or to show advertising. Some third-party cookies are Performance Cookies such as Google Analytics or Lucky Orange. These provide website analytics which help RCNi understand which articles or areas of our websites are the most popular. We look at this information before we commission new clinical articles, learning modules or update the design of a page. Performance Cookies enable us to  build better websites for you.

Depending on the purpose of the cookie, they are classified as:

Essential cookies

Essential cookies are technical cookies that are required for the websites to work. Without these our sites cannot operate properly. Examples include cookies that enable you to log into your account, read a subscriber article, allow images to load, and subscriptions to be processed.

Performance cookies

Performance cookies like Google Analytics and Lucky Orange allow us to:

  • Recognise and count the number of visitors, and to see how they move through the website. This helps us to better understand and improve the way our sites work.
  • Remember the choices you make, providing you with better and more personalised features. For example, to compare the choices you make to those of our other visitors so that we can learn from those choices and provide enhanced, more personalised features to you, such as product recommendations.

Experience cookies cannot track your browsing activity when you leave our websites to browse other websites.

Marketing & Advertising cookies

Advertising cookies record your visits to our websites, the pages you have visited and the links you have followed. We use this information to:

  • Help make the advertising displayed on our websites and certain third-party websites more relevant to your interests.
  • Limit the number of times that you see an ad.
  • Help measure the effectiveness of an advertising campaign.

If you would like to find out more about the specific cookies we use, you can contact our Data Protection Officer at dataprotection@rcn.org.uk.


How long does a cookie stay on my device?

Depending on the lifespan of the cookie, they are classified as: 

  • Persistent cookies: Persistent cookies remain on your device over a longer period of time defined by the owner of the cookie and are deleted manually or automatically afterwards.
  • Session cookies: Session cookies remain on your device only until you close your browser, then they are automatically deleted.

What data do cookies collect?

We use cookies to collect information such as your Internet Protocol (IP) address, country, browser type, referring/exit pages, operating system and date/time of visit. This data is routinely recorded by the vast majority of web sites and is for statistical purposes only.


What other similar technologies do you use?

We and our partners use cookies and similar technologies, such as tags and pixels, to personalise and improve your experience on our websites.


How can I stop cookies being used?

When visiting the RCNi website for the first time on a device, you will see a cookies banner explaining that we use cookies, with the option to read more or agree to the use of cookies and continue to use the website.

We are currently developing the option for you to easily opt in and out of unnecessary cookies on our website. However, until this functionality is available, you will have to use the settings on your browser to control the cookies used.

Browser controls

The following browsers provide guidance on their websites on how to block cookies:

More information about cookies, including how to block them or delete them, can be found at http://www.aboutcookies.org/

Please be aware that if you turn cookies off you may not be able to access all or parts of our sites


How do you protect my data?

We know how important it is to protect and manage your data. Here are some of the measures we have in place to ensure we do that:

  • We apply physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data.
  • We protect the security of your information while it is being transmitted by encrypting it.
  • We use computer safeguards such as firewalls and data encryption to keep this data safe.
  • We only authorise access to employees and trusted partners who need it to carry out their responsibilities.
  • We regularly monitor our systems for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security.
  • We will ask for proof of identity before we share your personal data with you.
  • We will reveal only the last four digits of your payment card number when confirming an order.

Whilst we take appropriate technical and organisational measures to safeguard your personal data, it is important that you keep your login details and devices protected from unauthorised access.

You can find out more information on our Privacy Policy page.


How do I see the data you hold about me?

You will need to make a rights request by emailing dataprotection@rcn.org.uk or writing a letter to: Data Protection Officer, 20 Cavendish Square, London, W1G 0RN.

You can find out more information on our Privacy Policy page.


How do I contact your Data Protection Officer?

You can contact our Data Protection Officer by emailing dataprotection@rcn.org.uk or writing a letter to: Data Protection Officer, 20 Cavendish Square, London, W1G 0RN


What are my data protection rights?

You have a number of rights in relation to the information that we hold about you. These rights include:

  • The right to access information we hold about you and to obtain information about how we process it.
  • In some circumstances, the right to withdraw your consent to our processing of your information, which you can do at any time. We may continue to process your information if we have another legitimate reason for doing so.
  • In some circumstances, the right to receive certain information you have provided to us in an electronic format and/or request that we transmit it to a third-party.
  • The right to request that we rectify your information if it’s inaccurate or incomplete.
  • In some circumstances, the right to request that we erase your information. We may continue to retain your information if we’re entitled or required to retain it.
  • The right to object to, and to request that we restrict, our processing of your information in some circumstances. Again, there may be situations where you object to, or ask us to restrict, our processing of your information but we’re entitled to continue processing your information and/or to refuse that request.

You can also find out more information on our Privacy Policy page


Changes to our cookie policy

We reserve the right to change our cookie policy at any time. Any changes to this cookie policy in the future will be posted on this page and we will take all measures necessary to communicate any changes to you. We will also bring your attention to such changes by updating our cookie banner on our websites.