The steps you can take to improve handovers

What to consider, who to engage and how to enhance communication with staff – and patients
Improving handover

Readers responded to a recent Nursing Standard article by asking for more help with handovers. Clinical research manager Jane Bruton offers tips on what to consider, who to engage and how to enhance communication

In my clinical and research experience, all nurses want to improve the way we do handover. For many of us, it often feels pressured, too long and repetitive, we stress about forgetting something crucial and we work beyond our hours to complete it.


Handover is a critical point of communication between nurses that affects patient care and clinical outcomes, and poor communication is a major factor in clinical errors.

‘Unlike other areas in nursing, it is hard to find a best practice guide for handovers and there is little or no training’

Yet, unlike other potential risk areas in nursing, it is hard


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