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Jane Bates: Speak out if you see patients being treated insensitively

Accuse me of interfering if you must, but I won’t stand by and watch patients be treated unkindly, says Jane Bates.
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Accuse me of interfering if you must, but I won’t stand by and watch patients be treated unkindly, says Jane Bates

I’m often told not to ‘interfere’, so have learned to rein myself in. But sometimes…

A friend, a retired health professional, has just broken her hip in an accident. She lives alone and is usually very active, supporting local charities and elderly neighbours. Suddenly she is the one who is dependent and on the receiving end of NHS care, and it is very difficult.

Her nursing care has been exemplary, but others involved in her treatment have not been so kind, not appreciating her vulnerability. While she was trying her best to mobilise, she felt they harassed her about her slow progress and for her high degree

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