Under surveillance: how cameras improved a care home's practice

Filming vulnerable people in healthcare settings is controversial, but a Birmingham care home has found surveillance cameras protect residents and staff.

Filming vulnerable people in healthcare settings is controversial, but a Birmingham care home has found surveillance cameras protect residents and staff

When the owner of Bramley Court in Birmingham mooted the idea of installing surveillance cameras inside the care home, manager and nurse Ann Willey was unenthusiastic. 'It felt like Big Brother was watching you,' she says. But then she considered how cameras might reduce the risk of poor practice and the potential benefits for vulnerable residents. After meetings were held with the residents, their families and staff to discuss any concerns, 120 cameras were set up in June 2015.

'We reassured them that it wasn't snooping,' says Ms Willey. 'It's more about providing care of the highest standard, where residents are safe and free from harm. It isn't just preventing


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