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How can you make your trust the best place to work?
Leaders at two London trusts reveal how they empowered staff to improve practice
Leaders at two London trusts reveal how they empowered staff to improve practice
- Invite ideas and involve all staff in decisions, not just senior nurses
- Move away from blame and learn from failure
- Set up small projects looking at ways to improve staff fulfilment
Four years ago, Barts Health NHS Trust – one of the largest in the country – was placed in special measures after a Care Quality Commission (CQC) inspection found serious failures in the quality of care at some of the trust’s hospitals.
Chief nursing officer Caroline Alexander joined the trust a year later, in 2016. ‘Staff felt very burnt,’
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