Patient view

Respiratory nurse is always calm in a crisis

Katie Allen puts patients at ease and can take control of any situation, says patient Lehanne Sergison.

Every five to six weeks I spend about ten days in Royal Brompton Hospital in London to receive treatment for severe asthma. As a regular on the respiratory ward, I have seen respiratory nurse Katie Allen look after many patients in her extremely professional, caring way. She is exceptional and shines in a pool of fine nurses.

On one occasion she was called in on her night off to help an older female patient with dementia who was experiencing breathing difficulties. None of the other nurses on duty could settle her.

Katie took control of the situation within half an hour of arriving. Thanks to her amazing communication skills, she was able to comfort the patient, get her to change her clothes, use her oxygen and accept treatment.

She stayed with the patient all night, speaking to her at length to

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