We must unlock the potential of volunteers to improve patient care

Laura Shalev Greene highlights the work of HelpForce, an organisation that champions volunteering 
Hospital volunteers

Laura Shalev Greene highlights the work of HelpForce, an organisation that champions volunteering to benefit patients, healthcare staff and communities

In the 70th year of the NHS, a lot of discussion has taken place about the future of the health service. With NHS staff under significant strain, we urgently need to harness the untapped potential of volunteers.

Well-managed volunteers can help healthcare professionals to meet the diverse needs of patients, especially older patients or those with less family support.

HelpForce is a not-for-profit organisation that was established last year to alleviate pressure in the health service. It aims to ensure that volunteering is recognised and supported by leadership teams in hospitals.

Working with hospital trusts, HelpForce enables volunteers to support NHS staff by helping with the small


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