NMC will listen and learn from nurses and the public

Chair Philip Graf says the regulator is committed to improving how it deals with complaints

In his first column for Nursing Standard, chair Philip Graf says the regulator is committed to improving how it deals with complaints

As the new chair of the Nursing and Midwifery Council (NMC) I am delighted to share my first column with Nursing Standard readers.

Let me start by telling you a bit about my background. I grew up in Belfast in Northern Ireland, and my first ever job was over a summer as a labourer’s apprentice, helping to build a school. By some miracle that school still stands today.

After a brief stint on building sites in Reading, the majority of my career – over 30 years – was spent in the media industry, including as chief executive of Trinity Mirror.

Collaboration and teamwork

Most recently I have held the


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