Empathy and diversity in nursing care: why human connection is key

Healthcare experience for patients of minority ethnic heritage can be tainted by bias, with health outcomes suffering – find out how to reduce that inequality

The issues patients from minority ethic backgrounds experience when seeking healthcare – like lack of empathy, discrimination, and poor outcomes – are well documented.

My colleagues and I set out to investigate the social influences on healthcare interventions, with a particular focus on psychological approaches, especially in cancer care.

The team, led by the University of Westminster and including Queen Mary University London, Oxford University the University of Portsmouth and Kings College London, featured individuals from a range of ethnic backgrounds, ensuring a broad perspective in the interpretation of the data. The study was funded by the