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Why your trust will be listening to your views

Organisations that want a good CQC rating will soon have to make extra efforts to engage with staff. This is good news for nurses who want to see problems fixed or services improved.
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Organisations that want a good CQC rating will soon have to make extra efforts to engage with staff. This is good news for nurses who want to see problems fixed or services improved

How many nurses would recognise their own organisation as well-led? Does what happens at board level filter down to wards and clinics – and do concerns and good practice examples filter back up? And are nurses enabled to make improvements to their area – or are they pushed to one side?

Many nurses find it a struggle when they attempt to sort out problems or make changes that would benefit patients. But in future, organisations should be more receptive to their ideas. The Care Quality Commission (CQC) has changed its ‘well-led’ framework – leadership is one of five areas it assesses organisations against – to put more focus on

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