Expert advice

Active listening: what is it and how can I use it effectively?

Tips on honing your communication skills to improve outcomes

Find the right words: how to support colleagues’ English language competence

Verbal and written skills are safety-critical, so staff from overseas may need support

Giving first aid outside the workplace: what are your responsibilities?

The legal and moral requirements for off duty staff and what the NMC says

Do I have the right to refuse to care for a patient without risking my NMC registration?

Here’s what you need to know about when refusal to treat can and cannot be justified

Is ‘nurse’ title finally about to be protected in law?

A review may lead to regulation of the title, a move seen as important for patient safety

Sickness absence and how your employer keeps tabs on your attendance

Can HR monitoring tool spot the difference between a duvet day and genuine incapacity?

How to cope with hay fever symptoms when you’re at work

Symptoms can be debilitating so it’s best to be prepared for pollen season

Bank holidays: what are nurses’ rights on pay and leave on public holidays?

With May having a bumper haul of bank holidays, find out whether you can take the days off

Pay dispute: what are the next steps and key dates for April and beyond?

Find out what happens now the pay offer in England has been rejected

Infection prevention and control: how to banish bad habits and sustain best practice

Why ways to reduce complacency are as important to IPC as effective hygiene

What happens if nurses reject the pay offer? Your questions answered

We look at the implications of a no vote, and the potential for a return to the picket line

NHS national uniform will soon be sewn up – so will the new scrubs make your job easier?

Workwear has been designed with staff input, and (spoiler alert) we hope you like blue

Duty of care: the legal, ethical and professional points to consider

What duty of care means for you, whether at work, off-duty or on strike

Breaks during and between shifts: what are your rights?

How to ensure you get the time out you need, even when pressures are high

Psychological first aid: what is it and can it help nurses cope with trauma or crisis?

How the strategy works, and how to access training to support yourself and others

Think before you speak: how to professionally go public with personal views

Advice on how and when nurses are safe to reveal personal or political opinions in public

Hot, healthy food at work: what the new NHS standards will mean for you

England’s trusts are to be held to higher standards of catering and food options

Moral injury: what to do if are affected by it, and how to reduce the risk

Being forced to make decisions that go against your morals can take an emotional toll

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