IT survey reveals mismatch between what community nurses want and what they have

With one in three community nurses still using paper-based systems, more needs to be done to develop effective systems for the sector 

Queen's Nursing Institute chief executive Crystal Oldman urges senior nurses to embrace opportunities to inform the systems used in community services

A survey on the use of information technology in community nursing services by the Queen’s Nursing Institute (QNI) reveals that involving nursing managers helps care providers to deliver more effective systems and to engage and support staff in their use.

A survey of more than 500 community nurses found that 74% thought IT systems are a more reliable way of working than using paper records and 84% thought that mobile technology always or sometimes saves them time and increases productivity.

Fragmented and inconsistent

But almost 29% of respondents – almost one in three – still work with mainly paper-based systems.

The survey also shows that there are at least 67 differently named IT systems currently being used in


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