Book review: Working in Teams
This excellent, revised edition is concise, easy to read and based on a thorough review of current research
Working in Teams
Kim Jelphs, Helen Dickinson, Robin Miller | Policy Press | £12.99 | 144pp | ISBN: 9781447329886
This excellent, revised edition is concise, easy to read and based on a thorough review of current research.
It doesn’t dictate a formula for good teamwork, but offers up many choices and examples, while the authors acknowledge the research supporting diversity of personalities in a team, that no one model of leadership is the answer, and that the emotional cost of caring must be recognised among team members for their work to be successful.
There is an excellent chapter on ‘hot topics and emerging issues’, where readers are reminded of the different communication methods in a team, and how non-verbal communication should be recognised and harnessed.
Readers are also reminded of the dangers of appointing people in teams in their likeness, or unconscious bias, which can lead to some people’s needs going unrecognised or being misconstrued.
Among the book’s many gems are links and references to Patchwork, which connects care workers across agencies around shared clients, an online video clip on why good people might deliver bad care, Belbin team role descriptions, a ‘role clarity review grid’, and a description of the ‘five dysfunctions of a team’ model.
There is so much new and practical information and so many resources to follow up that this book can inject renewed enthusiasm even in the most jaded of team members and leaders.
Reviewed by Joanna Copeman, falls prevention lead, South Warwickshire NHS Foundation Trust