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My job

‘Never be a friend of complacency’

Clinical lead for nursing and care services Caroline Betts on the opportunities and challenges of leadership
Caroline_Betts

Clinical lead for nursing and care services Caroline Betts on the opportunities and challenges of leadership

What is your job?

As a matron, I am clinical lead for nursing and care services in a St Raphael’s Hospice, North Cheam, Surrey.

What are your main responsibilities?

Caring for patients and their families at end of life, multi-disciplinary collaboration in and out of hospice, organising daily workflow, overseeing referrals to the hospice, managing community and inpatient clinical teams, clinical governance, leading on safeguarding, medicines management, and maintaining Care Quality Commission requirements and standards.

Why did you become a nurse?

Seeing the difference we can make to people’s lives is satisfying. Nursing has changed since I trained, and there are now opportunities to specialise, learn, educate and lead.

What do you enjoy most about your job?

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Jobs