Making sure work is recognised and valued

Lorraine Hicking-Woodison is a healthcare support worker adviser in the practice nurse adviser team hosted by West Kent Clinical Commissioning Group

I have been a healthcare support worker (HCSW) in a GP practice for 11 years, beginning as a healthcare assistant and working for the past six years as an assistant practitioner. In 2014, I was appointed HCSW adviser, as part of a practice nurse adviser (PNA) team, and HCSW training lead for GP practices in Kent and Medway.

Clear understanding

I have been a member of the RCN health practitioner committee, representing the South East of England, since 2009. I am proud to say that things have changed massively in this time. I have provided leadership and direction to ensure that the RCN has a clear understanding of our issues, and have been actively involved