Jane Bates
Jane Bates: Well-being is on trend, but no one’s talking about fear of failure
For many of us, learning from our mistakes seems merely an expression, not an option
Jane Bates: new year, new rules
While Brexit may not mean Brexit, New Year always means resolutions
Jane Bates: Don’t let the bad fairy handle patient complaints
Even with a well-run clinic schedule you can’t please everyone
Jane Bates: My message to NHS managers this festive season
Our columnist’s thoughts turn to Christmas, killjoys… and rhyming couplets
Jane Bates: you are wrong about agency nurses, Mr Health Secretary
Agency nurses don't demoralise NHS staff – it's the sheer lack of nurses that's the problem
Why can't drug names be easy to pronounce?
A surprising answer leaves Jane Bates incredulous
Jane Bates: telling someone they can’t see well enough to drive is not my favourite task
I'm glad driver eyesight – or lack of it – is now being taken seriously by traffic police
Jane Bates: Sound and vision can help with dementia
The sensory losses that can come with age have a big impact on mental health
Jane Bates: We can’t go digital without funding
Matt Hancock’s ambition to put technology at the heart of the NHS will require investment
Jane Bates: Nanny knows best
Jane Bates argues the case for a bit more nannying
Jane Bates: Skewed system lets bullying flourish
Two topical stories highlight flaws in the way the NHS deals with complaints against staff
Jane Bates: A rude reminder of my student self
Jane Bates recalls a surprising use for the tough loo rolls of yesteryear
HbA1c: What's in a name? And how can I remember it?
Remembering the name of the diabetes blood test is a challenge, says Jane Bates
Jane Bates: You should get that looked at…
Given how difficult it can be to see a GP, are people finding other routes to healthcare?
Jane Bates: It's time to be pushy
After the pay debacle and with staffing in crisis, it’s time to be pushy, says Jane Bates
Jane Bates: On the IT road to fairyland
Jane Bates fights back tears as she battles an NHS computer programme
NHS terminology is a craft in itself
Patients are often confused by the language we use – and it’s no wonder, says Jane Bates
Jane Bates: mind your language to avoid a 'right old stew'
Every language has an array of confusing phrases that are part of everyday speech and we must be mindful of this when talking to patients and colleagues, says Jane Bates