Comment

Planet Rachael: why the Curly Wurly theory could extend to managing emergency department expectations

A long wait in an emergency department underlines the wisdom of telling people the true situation at the outset, says Wendy Johnson
Picture of a Cadbury Curly Wurly bar. Wendy Johnson says a long wait in an emergency department underlined the wisdom of telling people the true situation at the outset.

A long wait in an emergency department underlines the wisdom of telling people the true situation at the outset

There’s been much in the news about the failure of emergency departments (EDs) to meet targets and about patients in corridors and, literally, on the floor, as they wait to be seen.

For those in the know, the failure is not in EDs but in social care, which if working to its optimum would allow EDs to function exactly as they should.

I had cause to accompany Rachael to an ED recently with a suspected fracture. We waited more than eight hours to be seen. Not ideal, but also not unexpected

...

Want to read more?

Unlock full access to RCNi Plus today

Save over 50% on your first three months:

  • Customisable clinical dashboard featuring 200+ topics
  • Unlimited online access to all 10 RCNi Journals including Learning Disability Practice
  • RCNi Learning featuring 180+ RCN accredited learning modules
  • NMC-compliant RCNi Portfolio to build evidence for revalidation
  • Personalised newsletters tailored to your interests

This article is not available as part of an institutional subscription. Why is this?

Jobs