Starting out: the lessons that should have been learned

Four years ago, the government published the Francis report, but as winter looms the lessons that should have been learned are falling short writes Emma Cowen.

Winter is coming. Words to make any Game of Thrones fan smile, and any healthcare professional shudder.

Everyone who works in healthcare knows what winter will bring to hospitals up and down the country. There will be more patients than beds. There will be more staff shortages, more seriously ill patients, more headlines about the failings of the NHS.

All through the quieter summer months, instead of appreciating them we spend our time saying to each other ‘it won’t be like this for long, just you wait for winter’.


I struggle to see how as a profession we can possibly increase our workload. Already nurses are stretched too thinly, and it is incredible that patient safety has not been compromised.

The fact


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