Mental health triage team ensures people in crisis receive appropriate care
Paramedics have joined police and mental health nurses to improve how emergency services respond to those who call 999 when in mental health crisis
The Mental Health Triage Hub based at Derbyshire Constabulary’s call centre in Ripley began as a pilot in 2014. Its focus was specialist intervention when police were considering using Section 136 of the Mental Health Act, which officers can apply if they suspect a person has a mental illness and needs ‘care and control’ in a place of safety.
As part of the pilot, a mental health nurse would accompany a police officer, in an unmarked car, to incidents where a mental health issue was suspected.
The local trust, Derbyshire Healthcare NHS Foundation Trust, also placed nurses in an NHS 111 call centre to respond to mental health-related calls.
Want to read more?
Unlock full access to RCNi Plus today
Save over 50% on your first three months:
- Customisable clinical dashboard featuring 200+ topics
- Unlimited online access to all 10 RCNi Journals including Emergency Nurse
- RCNi Learning featuring 180+ RCN accredited learning modules
- NMC-compliant RCNi Portfolio to build evidence for revalidation
- Personalised newsletters tailored to your interests