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Evaluating a chlamydia screening programmes’ online results service

Screening scheme receives high approval rating by service users

Screening scheme receives high approval rating by service users

Sexually transmitted infections (STI) remain a serious public health issue. Timely receipt of STI test results allows prompt treatment and health promotion, which in turn reduces the risk of complications and onward transmission. There is little evidence on the best route for providing STI results.

This mixed methods study evaluated an online results service to users involved in self-sampling postal chlamydia screening programmes and chlamydia screening at two genitourinary (GUM) clinics.

Discreet text

Participants received an ‘NHS no-reply’ text message discreetly informing them of the secure web link to receive results, which were accessed through use of previously agreed information and clinic number. Chlamydia-positive patients were offered online management, a survey ( n =152) and qualitative interview ( n =36). Chlamydia-negative patients were offered a survey ( n


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