Analysis

Anxious and agitated: how to help a nervous patient

Using communication skills to understand and diminish your patients’ fears about treatment

Using communication skills to understand and diminish your patients’ fears about treatment, a procedure or attending a consultation

  • Anxiety about treatment is common and can affect care – as many as one in ten people in the UK may have a fear of injections and needles
  • How you interact with a patient – including how you respond in stressful situations – can affect their outcomes and experience of care
  • Tips for putting people at ease in the clinical environment, as well as dealing with parents worried about their children’s care

Nervousness shows itself in many ways, but however it presents in your patient, it can disrupt the therapeutic relationship.

...

Want to read more?

Unlock full access to RCNi Plus today

Save over 50% on your first three months:

  • Customisable clinical dashboard featuring 200+ topics
  • Unlimited online access to all 10 RCNi Journals including Primary Health Care
  • RCNi Learning featuring 180+ RCN accredited learning modules
  • NMC-compliant RCNi Portfolio to build evidence for revalidation
  • Personalised newsletters tailored to your interests

This article is not available as part of an institutional subscription. Why is this?

Jobs