Anxious and agitated: how to help a nervous patient
Using communication skills to understand and diminish your patients’ fears about treatment, a procedure or attending a consultation
- Anxiety about treatment is common and can affect care – as many as one in ten people in the UK may have a fear of injections and needles
- How you interact with a patient – including how you respond in stressful situations – can affect their outcomes and experience of care
- Tips for putting people at ease in the clinical environment, as well as dealing with parents worried about their children’s care
Nervousness shows itself in many ways, but however it presents in your patient, it can disrupt the therapeutic relationship.
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