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When a nurse makes mistakes, don’t rush to blame the individual

Communication, workload, equipment, processes and culture all feed into the complex mix of human factors that can lead to errors in nursing care

Communication, workload, equipment, processes and culture all feed into the complex mix of human factors that can lead to errors in nursing care

Every human is prone to error. In our daily lives, a range of situations and external stressors can lead to miscalculations, minor misjudgements or mishaps along the lines of: ‘ I woke up late this morning and rushed out of the house to get to work on time. One of the kids was sick and I completely forgot to put the bin out, so we’ll have a full bin for the next two weeks. ’

Recognition that errors do happen

The idea that each one of us must maintain perfection in all situations is unrealistic, but it is often the

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