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Diary of an ED: ‘Most shifts feel like working in a battlefield’
Clinical senior sister Christina Harrison and charge nurse Matthew Osborne discuss the daily pressures and challenges they face working in emergency departments
Clinical senior sister Christina Harrison and charge nurse Matthew Osborne discuss the daily pressures and challenges they face working in emergency departments
- Relentless flow of patients means staff are experiencing burnout, low morale, increased sickness and poor job satisfaction
- Most patients understand the situation and appreciate the care they receive but abuse of staff has risen, often due to waiting times
- ‘Stay conversations’ can help with retention by addressing concerns and making staff feel valued and appreciated
Christina Harrison and Matthew Osborne discuss the unprecedented pressures and challenges being seen across the emergency care specialty.
How would you sum up the state of your emergency department?
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