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Treat patients like family

Advanced clinical practitioner trainee Mark Case says teamwork and technical skills are crucial – and so is knowing when to hold someone’s hand

Advanced clinical practitioner trainee Mark Case @AENurseUK says teamwork and technical skills are crucial – and so is knowing when to hold someone’s hand.

Why did you become an emergency nurse?

I used to work as a healthcare assistant and did bank shifts in the emergency department (ED). While there, I was drawn to the unpredictable nature of the work, the challenge of delivering high-quality care in a chaotic environment. No matter what your role is, you are an important component of the emergency team. The resourcefulness of the nursing staff impressed me and I thought ‘I want to do that’.

What is your job?

Advanced clinical practitioner (ACP) trainee at the University Hospital Southampton emergency department,

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