‘Have good judgement, but don’t be judgemental’

Miriam Kasztura trained as an emergency nurse in Australia - now she works to improve outcomes for frequent attenders to the ED

What is your job?

I am an advanced practice nurse working part-time in a nurse-led walk-in clinic for young adults on a University campus.

I also work part-time for a project to implement a new interprofessional model of care for frequent users of emergency departments (EDs) in Switzerland.

What are your main responsibilities?

In the primary care job, I am responsible for seeing patients. We also carry out assessments of risk behaviours and health promotion interventions.

In my second job, I coach teams from different EDs in developing and adapting the model to ensure it fits their needs and improves patient outcomes.

Why did you become an emergency nurse?

I stumbled into it.