Analysis

A new approach to de-escalating mental health service users’ violent behaviour in ED settings

Researchers in Australia believe they may have come up with a new role for nursing students in helping to tackle the rising number of violent service users in emergency departments.
Assistants in nursing

Researchers in Australia believe they may have come up with a new role for nursing students in helping to tackle the rising number of violent service users in emergency departments

Security guards are routinely placed within emergency departments (EDs) to respond when mental health service users become aggressive.

However, a team of researchers from Australia believes there is a case for replacing some of these guards with assistants in nursing (AINs), who are often second or third-year nursing students.

The researchers’ views are based on a study of AINs who tested the role in Lyell McEwin Hospital’s ED in Adelaide, Australia. The study also considered the views of other ED team members.

Boost patient outcomes

The researchers anticipated that service users would view security guards as heavy-handed enforcement officers or police, rather than people who could improve their well-being.

‘Security guards focused

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