How what you say can make your message more or less effective

Nurse directors need exceptional qualities and skills to provide effective leadership. But they only give their best when they receive the support that every other member of staff has a right to expect

With so many people willing to give up their time and share their skills, health services could do more to use volunteers to support staff and benefit patients

Emotional engagement with patients is an important part of the nursing role, but the well-being of staff also needs to be high on the agenda, with managers ensuring measures are in place to support staff and protect them from burnout, says Caroline Shuldham

Whether you are interested in a career in research, or just want to do a one-off project, taking part in collaborative research programmes will enhance your skills and your contribution to delivering quality patient care, says Caroline Shuldham