Person-centred care
By actively listening to the patient I anticipated her needs
Working in this environment means really getting to know your patients, says Elizabeth Spence
Communication problems are not uncommon when people with complex needs are admitted to hospital, and one nursing student is creating a toolkit that will include tips from specialists and signposting to additional support
After her knowledge of British Sign Language helped nursing student Harriet Monks communicate with a deaf patient and a fellow nursing student, she helped set up a training session at her university to help other students learn sign language