Being able to communicate with older people with dementia requires a high level of competence in assessment of specific and individual communication challenges and needs of the person. One of the most effective means of assessment and skills development is the use of reminiscence interventions, memory books or life-story work. There is considerable evidence that communication skills can be developed and enhanced through education and skills training. This article aims to invite and encourage readers to reflect on their present knowledge and skills in communicating with older people with dementia.