Staff governors can influence foundation trust policies, as community district nursing sister Janet Briers has discovered for herself.
Having the confidence to be speak up and be heard can boost your career and your patient outcomes. Here's some advice on achieving this goal.
Conflict between colleagues or managers is all too common when working in pressured environments such as the NHS. Disputes can be stressful - leading some to take sick leave - and can escalate quickly into formal complaints of bullying and harassment.
Nursing can be a particularly stressful profession. It is not just physically demanding, but mentally and emotionally draining too.
Her role as a clinical adviser to the health ombudsman reminds Cherilee Angland that little things can make a big difference to patients. Kathy Oxtoby reports