Kathy Oxtoby

Nursing Standard

Try to keep a calm head

Walking away may not be an option, so here's some tips on turning round your relationship with a challenging team member

Nursing Standard

Let’s sit down and talk about it

Conflict between colleagues or managers is all too common when working in pressured environments such as the NHS. Disputes can be stressful - leading some to take sick leave - and can escalate quickly into formal complaints of bullying and harassment.

Nursing Standard

Feeling the pressure at work

Nursing can be a particularly stressful profession. It is not just physically demanding, but mentally and emotionally draining too.

Nursing Standard

Making the most of complaints

Her role as a clinical adviser to the health ombudsman reminds Cherilee Angland that little things can make a big difference to patients. Kathy Oxtoby reports

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