Jayne Harris

‘And your name is?’: why children’s nurses should ask accompanying adults this question

Calling someone accompanying an unwell child ‘mum’ or ‘dad’ can be disrespectful or wrong

Improving care for children with Down’s syndrome

This article refers to a personal narrative in which the parents of a child born with Down’s syndrome, who subsequently required surgical intervention for a duodenal atresia, experienced a poor standard of care. It discusses how healthcare organisations can improve the service provided for such patients by making reasonable adjustments, setting up pre-admission services, introducing hospital passports and allocating acute liaison nurses to the parents, and urges all healthcare staff to sign up to Mencap’s (2010) Getting it Right charter.