The author of this book is an associate professor in social work in the United States, and has a great deal of experience as a clinical social worker and counsellor

This second part of a series of three CPD articles examines the relationship between children and young people with disabilities, their families and professionals by discussing the concept of ‘therapeutic use of self’. The core skills that support this therapeutic intervention are: understanding the self and how we deal with our own emotions; managing our attitudes and beliefs; entering the experience of others (empathy); using reflective techniques to develop sensitivity; listening, speaking, supportive and counselling skills.

This is the first of three articles which consider the holistic care required by children with a disability and their families. Although the articles mainly address care of children with disabilities in the acute hospital setting, the concepts and knowledge can be transferred to care in other settings. The articles aim to provide a summary of the main subject areas while prompting readers to revisit their own opinions and experiences. This article provides an overview of: commonly used terminology; receiving the news that your child has a disability; impact on family members; and relevant social policy. The second and third articles cover: the therapeutic use of self; the value of communication; meeting complex needs on a paediatric ward and multi-disciplinary working.