Nurse-led helpline reveals liver disease is being overlooked in primary care

An analysis of calls to a British Liver Trust helpline has shown that people with liver disease are often not receiving the support they need 
  • Liver disease is the third leading cause of premature death in the UK
  • The British Liver Trust runs a nurse-led helpline for people with liver problems
  • Nurses must do more to improve early detection of liver disease

An analysis of three months of calls to the British Liver Trust’s nurse-led helpline has found that almost half of the 545 callers were not getting the help they need from primary care.

The trust found that 43% of people who contacted the helpline had not received the immediate help they needed from their GP regarding signposting and navigating the NHS, 29% of callers wanted more information on tests and investigations, and 18% needed emotional support.

The charity’s chief executive Andrew Langford


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