Opinion

Communicating with patients

This collection of articles from our journals explore ways to connect with patients.

This collection of articles from our journals explore ways to connect with patients.


What’s really in a name?

The ‘little things’ can be extremely important when a nurse is building a relationship with a patient.

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Difficult conversations

Uncomfortable discussions during her chemotherapy led Kerry Stott to reflect on how she talks to patients.

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Make the connection

How would you answer if a patient asked you about their genetic history, or the human genome project that they have read about in a newspaper?

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How to address the communication needs of older patients with hearing loss

Hearing loss is a common problem in older people and may have a negative effect on their care while in hospital, as well as resulting in significant cost to the NHS. This article outlines the findings of a two-year project in an NHS trust to improve the care of older people with hearing loss.

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Giving staff confidence to discuss sexual concerns with patients

This article describes a countywide event to raise awareness among healthcare professionals of the sexual problems experienced by cancer and palliative care patients. It also includes the background to the event, content and the evaluation process.

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‘Care is improved when we listen to patients’

Nursing Standard and NHS England put together a panel of experts to discuss how the NHS can use patients’ feedback to change its culture and improve care. Unsurprisingly, the debate was lively and challenging.

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