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Letter: Nurses have nothing to fear from the CQC

Donato Tallo says healthcare staff should always 'act as if someone is watching'

Donato Tallo says healthcare staff should always 'act as if someone is watching'

Since the Care Quality Commission was set up in 2009 it has done some fantastic work in England and all of us should be proud of its work promoting safe, effective and high quality care.

Nurses and other health professionals need to have a clear understanding of the work of the CQC and not be fearful of its scope and remit. When a CQC inspection is looming, organisations rightly work hard to be ready for the inspectors' arrival. But if staff are already doing what they should be doing then there is no need to behave any differently under the watchful gaze of the inspectors.

In fact perhaps all of us working in healthcare should act as if someone is watching us the whole time.

Nurses in particular need to understand why the CQC exists. It is about driving up standards, not blaming and shaming. When the need for improvement is highlighted organisations have a duty to act on CQC recommendations so they can do better for patients.

Nurses and others delivering healthcare should not be fearful of the CQC. Why would we not want to see standards being improved for patients and our organisations having goals to work towards? Best of all is when we get it right and see our good practice commended.

Donato Tallo RN

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