Reviews

Making Individual Service Funds Work for People with Dementia Living in Care Homes; How it Works in Practice

Focusing on a two-year pilot carried out in Bruce Lodge care home in Stockport, this book considers how to improve the experience and satisfaction of people with dementia in care homes.

It demonstrates how Individual Service Funds (ISFs) can dramatically improve the quality of life of such people. Through practical examples, it demonstrates clearly what works and what does not, and how to deal with difficulties and setbacks.

The author makes a case for ISFs. Instead of fitting people into existing services, this involves designing their service around them and giving as much choice and control in their life as possible. Using ISFs change the basis of the relationship between care providers and people being supported by ensuring that such people get the support they want and need, when they want it, in the way they want it delivered by the carers they want.

This is important because people’s experience of being in control and of choosing how services work with them can be profoundly transformational, yet traditional models of commissioning and service delivery have rarely allow them this experience.

The text also focuses on managerial and organisational issues, including sections on how to encourage staff to provide adequate support, how to build effective partnerships and how to implement whole-company change.

This book is strongly recommended for people involved in providing residential care, such as senior care staff, care home managers, local authority commissioners, service providers and policy makers. It would also be a valuable addition to all public libraries.

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