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Helene Donnelly: For the NHS to cope with this crisis, managers must listen to nurses

Mid Staffs whistleblower Helene Donnelly says with many services stretched to breaking point, those in positions of power need to listen to front line staff, who know what is going wrong and can suggest solutions.
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Mid Staffs whistleblower Helene Donnelly says with many services stretched to breaking point, those in positions of power need to listen to front line staff, who know what is going wrong and can suggest solutions

Staff throughout the health and social care system are determined to deliver the best possible care and treatment to their patients, but given the current pressures on the system, we have to consider what is possible, and how far away it is from the ‘best’ care.

I know from my own experience at Mid Staffordshire NHS Foundation Trust how frustrating and soul-destroying it is to be prevented from delivering the best care to patients. The issues there were due to a lack of resources, including staff,

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