Analysis

Conflict with nursing colleagues: when should you apologise?

In pressured healthcare settings, tempers can fray and staff may disagree. Advice on when saying sorry is appropriate, whether it is helpful and how to get it right

In pressured healthcare settings, tempers can fray and staff may disagree. Advice on when saying sorry is appropriate, whether it is helpful and how to get it right

  • We look at whether saying sorry to a colleague could strengthen your working relationship or undermine your standing and confidence
  • Resolving conflict between staff members quickly has financial and efficiency benefits for employers, and apologising may be a step in that process
  • Advice on what a good workplace apology looks like – and what it’s best not to say

When did you last say sorry?

In a professional capacity, perhaps it was at the height of the pandemic when you could

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