Benchmarking: implementing the process in practice
Sheila Stark Facilitator, Action Learning Sets, Department of Health Care Studies, Elizabeth Gaskell Campus, Manchester Metropolitan University
Anita MacHale Clinical Supervisor, District Nursing, Linghorme Health Centre, St Helens
Eileen Lennon Clinical Supervisor, Health Visiting and School Nursing, Linghorme Health Centre, St Helens
Lynne Shaw Primary Care Support Nurse, Linghorme Health Centre, St Helens
Summary Government guidance and policy promotes the use of benchmarks as measures against which practice and care can be measured. This provides the motivation for practitioners to make changes to improve patient care. Adopting a systematic approach, practitioners can implement changes in practice quickly. The process requires motivation and communication between professionals of all disciplines. It provides a forum for sharing good practice and developing a support network. In this article the authors outline the initial steps taken by three PCGs in implementing the benchmarking process as they move towards primary care trust status.
Nursing Standard.
16, 35, 39-42.
doi: 10.7748/ns2002.05.16.35.39.c3195
Correspondence
s.stark@mmu.ac.uk
Peer review
This article has been subject to double blind peer review
Want to read more?
Already have access? Log in
or
3-month trial offer for £5.25/month
Subscribe today and save 50% on your first three months
RCNi Plus users have full access to the following benefits:
- Unlimited access to all 10 RCNi Journals
- RCNi Learning featuring over 175 modules to easily earn CPD time
- NMC-compliant RCNi Revalidation Portfolio to stay on track with your progress
- Personalised newsletters tailored to your interests
- A customisable dashboard with over 200 topics
Subscribe
Alternatively, you can purchase access to this article for the next seven days.
Buy now
Are you a student? Our student subscription has content especially for you.
Find out more
