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60 seconds with gastroenterology nurse consultant Isobel Mason

The patient is always right, says nurse consultant Isobel Mason, who is keen to inspire and motivate new colleagues in the specialty she helped develop.
isobel mason

The patient is always right, says nurse consultant Isobel Mason, who is keen to inspire and motivate new colleagues in the specialty she helped develop

Isobel Mason is a nurse consultant in gastroenterology at the Royal Free London NHS Foundation Trust and inflammatory bowel disease (IBD) nurse development manager at the charity Crohns & Colitis UK. Having qualified at the Royal Free in 1990 and worked in acute medicine before specialising in gastroenterology, she is now chair of the RCN Gastrointestinal Nursing Forum. She has a partner and two children.

What are your main work responsibilities? I work half my time at the Royal Free as a nurse consultant with a busy clinical role and leading our specialist nursing team. The other half of the week I am seconded to Crohns

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The patient is always right, says nurse consultant Isobel Mason, who is keen to inspire and motivate new colleagues in the specialty she helped develop

isobel mason
 Isobel Mason says she loves meeting, supporting and brokering care for patients.

Isobel Mason is a nurse consultant in gastroenterology at the Royal Free London NHS Foundation Trust and inflammatory bowel disease (IBD) nurse development manager at the charity Crohn’s & Colitis UK. Having qualified at the Royal Free in 1990 and worked in acute medicine before specialising in gastroenterology, she is now chair of the RCN Gastrointestinal Nursing Forum. She has a partner and two children.

What are your main work responsibilities? 
I work half my time at the Royal Free as a nurse consultant with a busy clinical role and leading our specialist nursing team. The other half of the week I am seconded to Crohn’s & Colitis UK, leading their campaign called More IBD Nurses – Better Care, to get more specialist nurses across the UK.

Who are your clients/patients?
I run clinics for patients referred to our department with dyspepsia, coeliac disease, iron deficiency anaemia and a family history of colorectal cancer.

What do you love about your job?
Meeting, supporting and brokering care for patients. Developing and supporting the nurses who work in my team. Networking with gastroenteritis nurses across the UK. Working with the charity to campaign for better quality services for all.

How have you developed your skills in this role?
My clinical skills have developed in practice, supported by an MSc in advanced nursing practice and other qualifications. I’m fortunate to work with inspirational colleagues. Coming to Crohn’s & Colitis UK has widened my view and skill base, seeing healthcare from a non-NHS, patient-centred approach.

What has been your most formative career experience?
Meeting consultant gastroenterologist Professor Owen Epstein, who had the vision to see the value nurse specialists could bring to gastroenterology and recognised my potential as a nurse.

What will be your next career move?
My charity secondment runs for another year, so I am very focused on delivering all our aims. The trust is going through big changes and our nursing service is thriving with the opportunities. We have fabulous new nurses so hopefully I can continue to inspire and motivate them to improve patient experience.

What is the best lesson nursing has taught you?
The patients is always right.

 

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