Making yourself understood: practical tips for clear communication

Do your patients understand the health advice you are offering them? Read our guide to ways you can improve your written and verbal communication. Lower-level health literacy is linked to poor health and so is costly to the patient and to the NHS. Nurses should consider the individual patient’s or service user’s degree of comprehension and tailor patient education, conversations and written material accordingly. Read about tools that help nurses check how much information a patient has understood.