Managing conflict in the care of older people
Intended for healthcare professionals
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Managing conflict in the care of older people

Maureen Catterson Senior sister at Lincoln County Hospital, United Lincolnshire Hospitals (Acute) NHS Trust
Bob Price Director, Postgraduate Awards in Advancing Healthcare Practice, Faculty of Health and Social Care, The Open University

This article offers a case study skill analysis of conflict management as it applies to the care of older people and assists the reader to conduct a similar review of their own.

Nursing Older People. 20, 6, 25-31. doi: 10.7748/nop2008.07.20.6.25.c6618

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