In the second of their two-part series, Deidre Wild and colleagues describe the successes and challenges of introducing training for staff with the help of ‘IT champions’
This article describes digital skills training (DST) for staff and later, residents, as part of a programme of culture change in a large care home with nursing in Glasgow. It presents the successes and challenges arising from DST from the perspectives of the two volunteer information technology (IT) champions (Thomas Sloan and John Thomson), who were also staff members. Using their written reports, questionnaires and subsequent conversations, the IT champions recall the challenges and gains for staff and residents as a result of their initial training. This is supplemented by a follow-up on IT activities in the 18 months after the introduction period.
Nursing Older People. 28, 5, 31-36. doi: 10.7748/nop.28.5.31.s26
Correspondence Peer reviewThis article has been subject to double-blind review and has been checked using antiplagiarism software
Conflict of interestDeidre Wild and Angela Kydd received support to pilot a programme of culture change through an educational grant given to the University of the West of Scotland (UWS) by Orchard Care Homes in 2013. The programme was completed in 2014. The programme relied on online learning, for which care home staff undertook training provided by two IT champions, Thomas Sloan and John Thomson. As the latter were permitted to act independently of their parent company employers in developing their champion roles, their views given in this article are their own as individuals and not as employees. The intellectual property rights are retained by UWS as the funded body
Received: 02 October 2015
Accepted: 04 December 2015
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