Reviews

Clinical Governance: Improving the Quality of Healthcare for Patients and Service Users

The focus on quality improvement in health care seems to generate a never-ending series of campaigns, which are superseded almost as soon as they are announced. But the one constant in this is ‘clinical governance’

The focus on quality improvement in health care seems to generate a never-ending series of campaigns, which are superseded almost as soon as they are announced. But the one constant in this is ‘clinical governance’.

This compact volume provides an excellent introduction to the many strands of quality improvement it embraces.

The chapters cover the background to current concerns about quality, exploring quality failings, and developing change strategies. The essential requirement for evidence-based practice is stressed, together with the role of audit and complaints management in alerting nurses to issues that need tackling.

Throughout the text, activity boxes encourage the reader to reflect on what they have just read, and apply the lessons to their own clinical practice.

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