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A civil workplace is essential for patient safety
Incivility makes the workplace unpleasant and unsafe, but nurse managers can help tackle this with active kindness and demonstrations of care
Incivility makes the workplace unpleasant and unsafe, but nurse managers can help tackle this with active kindness and demonstrations of care
We have a problem in healthcare, and it’s called incivility. Refusing to help a colleague, an eye-roll at the bedside, an email from your manager in CAPITALS. Sound familiar?
Incivility is distinct from bullying. It’s low-level and often unintended to cause offence, yet it affects many of us.
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