Horizontal hostility and verbal violence between nurses in the perinatal arena of health care
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Horizontal hostility and verbal violence between nurses in the perinatal arena of health care

Grace Reynolds Associate professor of healthcare administration, California State University, Long Beach, California
Sharilyn Kelly Master’s candidate, School of nursing, California State University, Long Beach, California
Savitri Singh-Carlson Assistant professor, School of nursing, California State University, Long Beach, California

Grace Reynolds and colleagues explore the causes and effects of hostile behaviour between perinatal nurses based on the results of a US survey

The goal of this US study was to determine the frequency of horizontal violence in a perinatal service and its effect on patient outcomes. A 24-question survey instrument was completed online by 63 nurses. The results indicated that labour and delivery wards experience a higher frequency of horizontal violence than other units in the perinatal service. They also showed that the mother and baby unit demonstrates a higher frequency of recipient or victim behaviours. A relationship between horizontal violence and ineffective communication, as well as a relationship between horizontal violence and poor patient outcomes or near misses, was demonstrated.

Nursing Management. 20, 9, 24-30. doi: 10.7748/nm2014.02.20.9.24.e1098

Correspondence

greynol2@csulb.edu

Peer review

This article has been subject to double blind peer review

Conflict of interest

None declared

Received: 09 April 2013

Accepted: 13 December 2013

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