Feeling like the strongest person in the world

Alice Mitroi leads a nursing team at Belvedere House, providing care for those who spent their lives at sea

Alice Mitroi leads a nursing team at Belvedere House, providing care for those who spent their lives at sea

Alice Mitroi

What is your job?        

I am the deputy clinical manager at the Royal Alfred Seafarers’ Society’s care home, Belvedere House, in Banstead, Surrey. The specialist nursing home cares for former seafarers and their dependents and has more than 60 beds and a dedicated dementia wing to provide expert care for those who have spent their lives at sea.

My job is to lead the nursing team while delivering high-quality care to our residents.

What are your main responsibilities?

My main responsibilities at Belvedere House include supporting and working alongside a multidisciplinary team, ensuring a high-standard services are provided for residents.

I also contribute to the training of staff and act as a role model, informing care practice in the home. I am responsible for the day-to-day nursing and care of residents, ensuring it meets their needs, as well as liaising with residents, families, carers, staff, other relevant parties and the clinical manager to ensure effective communication.

Why did you become a nurse?

I love working with people and feeling I have done something to make somebody’s day a bit better.

I became a nurse because I like to help people and I felt that working in social care is the best way of putting a smile on someone’s face and making a difference, no matter how small.

What do you enjoy most about your job?

I like that every day is different and I can leave work fulfilled by the idea I have made a genuine difference to the comfort of our residents. I have a fantastic team around me so I always feel supported and able to do my job to the best of my abilities.

How and where have you developed leadership skills?

Studying for my masters degree in management of health and social services gave me the theoretical development and leadership skills I needed. But working as a staff nurse at Belvedere House helped me to fully achieve this by enabling me to take charge and lead a team of carers.

Taking the next step and becoming a deputy clinical manager gave me the opportunity to be a good leader and use my skills.

And how does your current job make use of your skills?

Managing a multidisciplinary team and liaising with all the parties to ensure a high level of care means I can use my skills in leadership.

What is the greatest challenge?

Every day is different and at the end of each you can feel you have learned something new.

What inspires you?

I am inspired by people; enthusiastic and ambitious people are always looking to develop themselves without forgetting they are surrounded by people, and need to always give a hand to those in need.

What do you do in your free time?

I enjoy reading, going to the gym and going out for a walk.

What achievement makes your most proud?

I am most proud of becoming the deputy clinical manager in 2017 after completing my studies in general nursing and progressing in a career that I started when I was just 19.

What makes a good nurse leader?

To be a good nurse leader you have to be a great nurse: caring, empathetic, taking responsibility. A good nurse leader supports her team, encourages them to make decisions and tries to improve their work; a good nurse leader is a role model for her team.

What advice would you like to pass onto students and junior staff?

If you would like to work in care, do it with passion and not because of money.

Continue to develop yourself with every step and the feedback you will have from the people you care for will make you feel the strongest person in the world.

Take everything as an experience and learn from it.

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