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Great Ormond Street set to host study on working in a multicultural health service

London children's hospital will host interactive study day this November
Picture shows a woman wearing a headdress holding a child while talking to a nurse. Great Ormond Street Hospital in London will host a study day on 14 November 2019 on working in a multicultural health service.

Great Ormond Street Hospital for Children in London is set to host an interactive study day on working in a multicultural health service on 14 November

Londons Great Ormond Street Hospital for Children is holding an interactive study day to explore issues around working in a multicultural health service.

It will feature debates, videos of families and panel discussions that will include nurses, chaplains, service managers and interpreters.

Sessions will cover working with interpreters, death and dying, family stories and reflecting on working in a multicultural NHS at a time of political uncertainty.

Working with diversity without fear of causing offence

Clinical psychologist Rachel Marfleet, one of the organisers, says: We hope to provide a safe space

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Great Ormond Street Hospital for Children in London is set to host an interactive study day on working in a multicultural health service on 14 November

Picture shows a woman wearing a headdress holding a child while talking to a nurse. Great Ormond Street Hospital in London will host a study day on 14 November 2019 on working in a multicultural health service.
Picture: iStock

London’s Great Ormond Street Hospital for Children is holding an interactive study day to explore issues around working in a multicultural health service.

It will feature debates, videos of families and panel discussions that will include nurses, chaplains, service managers and interpreters.

Sessions will cover working with interpreters, death and dying, family stories and reflecting on working in a multicultural NHS at a time of political uncertainty.

Working with diversity without fear of causing offence

Clinical psychologist Rachel Marfleet, one of the organisers, says: ‘We hope to provide a safe space to talk openly about working with difference and diversity without fear of causing offence.’

‘We acknowledge that we all stumble around these conversations, but this shouldn’t stop us from exploring these important topics.'

The other organiser, clinical psychologist Fiona Jeffries, said that when working for the international ward of Great Ormond Street Hospital she was regularly dealing with disagreements between families and medical teams due to cultural differences around health, parenting and care.

How to better connect with families from different backgrounds

‘As most of the families I was working with were from countries in the Middle East, I attended a training day on Middle Eastern culture. This helped me learn more about the history of these countries, the languages spoken, gender roles and healthcare systems.’

‘While being taught facts was useful it was very much focused on our differences. What I found myself looking for was a space to think about my role and how to better connect with families from different backgrounds.’

  • Deconstructing Difference and Diversity: Working with Different Cultures in Paediatrics will be held on 14 November. To book online go to participant.co.uk/goshculture2019. RCN members receive a £30 discount off early bird/standard rates by quoting RCN2019 in the discount code. For more information email Rachel Marfleet

Fiona Jeffries and Rachel Marfleet are clinical psychologists at Great Ormond Street Hospital for Children NHS Foundation Trust

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