Nurse Awards

Pioneering service supports patients with osteoporosis

A fracture liaison service is improving the care of people with osteoporosis by proactively identifying patients at risk and delivering IV zoledronate as a first-line treatment.

Donna RoweDonna Rowe. Picture credit: Neil O'Connor

Nurse specialist Donna Rowe, who works for East Bridgford Medical Centre/NHS Rushcliffe clinical commissioning group, set up the service after evidence demonstrated deficiencies in patient care in the community. Often people’s osteoporosis was not being detected until their quality of life had deteriorated.

Donna’s initiative has earned her a shortlisting in the Superdrug-sponsored Community Nursing category of the RCNi Nurse Awards 2016.

She says: ‘Through this service, we have been able to manage people’s treatment successfully, have 'virtual' access to a bone health specialist, identify community patients who struggle with traditional treatments and refer them on, and, where appropriate, offer IV zoledronate as a viable, accessible and affordable community treatment.’

The IV treatment, rather than oral bisphosphonates, improves concordance and quality of life.

Donna RoweDonna Rowe. Picture credit: Neil O'Connor

Donna has written guidelines, ensured robust governance is in place, built links with community physiotherapists and the falls team and systematically trawled through the notes of 7,000 patients to identify who might benefit from her service. She currently has a cohort of 500 patients, and neighbouring clinical commissioning groups are keen to replicate the service.

She says: ‘I am honoured to have been shortlisted and to hear that the judging panel feels our service is a potentially worthy contender for this prestigious award.

‘The Rushcliffe Fracture Liaison Service is a true demonstration of shared care in order to optimise the treatment and management of osteoporotic patients. It places accessible and expert care direct into the heart of the local community, which reduces delays in obtaining specialist opinion and treatment, and avoids the need for our patients to wait for, and travel to, hospital outpatient appointments.’

About the sponsor

Superdrug-logoSuperdrug

Superdrug’s purpose is simply to be the best in everyday accessible beauty and health. Superdrug has an estate of more than 800 stores, and employs 12,500 colleagues. At the moment, 200 stores have pharmacies, with pharmacy consulting rooms. Superdrug also has 24 stores with nurse clinics offering health checks, travel vaccinations and much more. The health and wellbeing offering ensures that Superdrug customers receive accessible, professional advice, always given in a friendly and confidential environment. Health care is an integral part of Superdrug’s business, and it is committed to offer customers the best service and advice on the high street. Find out more at superdrug.com